This Privacy Policy describes how Glowytics ("we", "us", or "our") collects, uses, and discloses your information when you use our marketing intelligence platform (the "Service").

1. Information We Collect

Personal Information

When you register for an account, we collect personal information, which may include:

Your name
Email address
Company name and role
Billing and payment information

Data from Connected Accounts (Google User Data)

When you connect your third-party advertising and analytics accounts to Glowytics, we access specific data via their APIs. This includes, but is not limited to:

From Google Ads: We access campaign performance data, including impressions, clicks, cost, conversions, and ad-related metrics. We do not access personal user information from your ads.
From Google Analytics: We access website traffic and user behavior data, such as sessions, users, pageviews, and e-commerce data (transactions, revenue).

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our Service.
To display your marketing data in an aggregated and analyzed format on your private dashboard.
To generate AI-powered insights and recommendations to help you optimize your marketing strategies.
To process transactions and manage your subscription.
To communicate with you, including responding to your inquiries and sending service-related announcements.

3. Compliance with Google API Services User Data Policy

Glowytics' use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.

Our application does not use any Google Workspace APIs. For full transparency, you can review the general policy and the specific Workspace API policy, which includes the "Limited use of user data" requirement, at the following links:

4. Data Sharing and Disclosure

We are committed to keeping your data private. We do not share, transfer, or disclose any Google user data obtained through Google APIs with any third parties.

All data is used exclusively within the Glowytics platform to provide analytics services directly to you, the authenticated user. The only exceptions to this rule are:

To comply with a legal obligation or a valid governmental request.
To protect and defend the rights or property of Glowytics.
To prevent or investigate possible wrongdoing in connection with the Service.

5. Data Security

The security of your data is a top priority. We implement and maintain industry-standard security measures to protect your information. These measures include:

Encryption: Data is encrypted in transit using SSL/TLS and encrypted at rest using advanced encryption standards.
Access Control: Access to sensitive data is strictly limited to authorized personnel and is logged and monitored.
Secure Infrastructure: Our services are hosted on secure cloud infrastructure that provides robust physical and network security.

6. Data Retention and Deletion

We retain your data only for as long as your Glowytics account is active or as needed to provide you with our services. You have full control over your data.

Data Deletion: You can permanently delete your Google data from our platform at any time by disconnecting your Google account from our "Settings" page.
Account Deletion: If you delete your Glowytics account, all associated data, including any data synced from Google, will be permanently and irretrievably deleted from our systems within 30 days.

7. Your Rights

You have the right to access, update, or delete your personal information at any time through your account settings or by contacting us.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. We encourage you to review this policy periodically for any changes.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us:

Email: privacy@glowytics.com

Address: Glowytics Data Protection Team

Response Time: We respond to privacy inquiries within 30 days