Refund & Billing Policy

Transparent information about our billing practices, refund procedures, and payment terms.

Last Updated: August 23, 2026

Pricing & Billing

Current Pricing Structure

Monthly Subscription

  • • Price: $199/month
  • • Free Trial: 14 days (no credit card required)
  • • Features: All platform features included
  • • Users: Unlimited team members

Billing Details

  • • Billing Cycle: Monthly recurring
  • • Payment Methods: Credit/Debit Cards, PayPal
  • • Currency: USD
  • • Auto-renewal: Yes (can be disabled)

Refund Policy

30-Day Money-Back Guarantee

We offer a full refund within 30 days of your first paid subscription. This applies only to your initial payment and first-time customers.

Eligible for Refund

  • • First-time subscription within 30 days
  • • Technical issues preventing platform use
  • • Service not as described
  • • Billing errors on our part

Not Eligible for Refund

  • • Subscriptions older than 30 days
  • • Renewal payments (beyond first month)
  • • Change of mind after 30 days
  • • Misuse or violation of terms

Contact Billing Support

Questions about billing, payments, or refunds? Our billing team is here to help:

Email: billing@glowytics.com

Subject Line: Billing Inquiry - [Your Account Email]

Response Time: Within 24 hours on business days

Business Hours: Monday-Friday, 9 AM - 6 PM EST